COMMAND POINTS FAQ
HOW DO I EARN COMMAND POINTS?
It is simple (and fun)! Whenever you complete a purchase or other action you will see Command Points automatically added to your account balance. You will also receive an email notification letting you know you've earned points. Command Points are awarded at a rate of 1pt for every $1 spent. Get additional bonus points by completing other actions like signing up for our email list, and more!
HOW DO I REDEEM COMMAND POINTS?
When you're ready to redeem points just click on the Command Points tab and click "GET REWARDS". There you can select from a list of available rewards to redeem for. Copy the unique reward code and paste it into the "Discount Code" field during checkout.
WHERE DO I SEE MY CURRENT COMMAND POINTS BALANCE?
To view your points balance you must be logged in. Once you are logged in, just click on the Command Points tab and your current balance will be displayed, or click here.
CAN I SHARE MY COMMAND POINTS WITH FRIENDS AND FAMILY?
While you cannot transfer points to another account you are free to share redemption codes with anyone you like! Or keep them all to yourself... After redeeming points for a reward, copy the reward code and share it how you like. You will also receive an email with your reward code which can be forwarded to that lucky person!
DO COMMAND POINTS EXPIRE?
Good question, and yes, your earned Command Points are good for 365 days after which they will expire. We will notify you via email 30 days prior to points expiring. After 365 days earned points will be removed from your total points balance. Once points are redeemed for reward codes they cannot be turned back into points.
DO REWARD CODES EXPIRE?
Yes, these also expire. From the day you redeem Command Points for a reward code, you have 60 days to use the code. After that, the code will expire. Don't wait too long!